The ombudsteam is the central contact for
- complaints and
We see our task mainly in solving misunderstandings and conflicts which the relevant departments, branches and facilities were not able to deal with to your satisfaction.
Personally: Montag bis Freitag: 07.00 bis 14.30 Uhr
10., Wienerbergstraße 15-19, Room E 63
Please make a prior appointment to avoid unnecessary waits.